1) After receiving the order confirmation via mail we will start processing your order. Did you find a typing error in your delivery address? Or any other mistakes? Please make sure to contact as as soon as possible after receiving the order confirmation: [email protected]
2) Latest 24 hours after receiving the order confirmation we will ship your order. As soon as the order is shipped you receive a shipping confirmation via mail. After you got the shipping confirmation it is not possible to change your order as it is on it's way. If you order on a Friday after 12pm or during weekends we will ship your order the following Monday.
3) The delivery time depends on which country you ordered to. But it normally takes 2-4 working days. On rare occasions your order can be delayed. So if you did not receive your order after 4 days please do not worry. It is most likely just a slight delivery delay. If you still did not receive your order after 6 working days after receiving the shipping confirmation please make sure to contact us. We will then help you to find your order ([email protected]).
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