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Purchase info
Website Prices
Prices include VAT but exclude delivery costs.
Payments
We accept following means of payments:
- Visa and Mastercard
- Paypal
- Pay after delivery
Time of Delivery
Place your order before 11 am and we will send it the same day. If we receive your order after 11 am it will be sent the next working day. The delivery time is 1-5 days depending on shipment method (Excluding weekends & holidays).Please accept our apologies as some of our delivery partners are experiencing delays due to the current situation regarding COVID-19. Please track your parcel through the normal channels.
Delivery Cost
Order for more than £15 and you will get free delivery to the UK. For other countries the free delivery if valid for orders over £19,99. The shipping cost is otherwise £0.99 - 1.99 in UK, no other fees. (£2,79 to other countries)
£1.99 - Order value £0-7
£0.99 - Order value £7-15
FREE - Order value over £15
Return
Condomoutlet allow order cancellation for any reason within 14 days of receipt of your goods. We will refund your payment within 30 days. The refund can only be made to the card that the payment was originally made with. The consumer will bear the cost of returning the goods.
To apply for a refund, please send us an e-mail at info@condomoutlet.co.uk.
Security
For your increased security, we at Condomoutlet do not collect or store any of our customers credit card information on our site. We have also implemented the best possible commercially available 128-bit SSL Software encryption on our site, so all the personal details you enter on our site are perfectly safe.
All your credit card details are entered on our payment processor Wirecard Bank AG secure server (http://www.wirecard.com). By using this service you only disclose your card details to Wirecard Bank AG using their secure server. Wirecard Bank AG uses 128-bit secure server software (SSL sockets), which encrypts information, ensuring that your transactions stay private and protected. Other payment options such as Paypal also use the same 128-bit secure server software (SSL sockets)
At no point in time are your card details passed to Condomoutlet and neither are we able to access your card details at Wirecard Bank AG. Wirecard Bank AG is committed to protecting the security of your data. They use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.
Child safety
If you are under 18 your order can only be completed with an involvement of a parent or guardian. If there is any doubt we will contact the parent or guardian to confirm that the items were in fact purchased by them.
Online Dispute Resolution
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
User information
We store the contract's content and will send you the details of your order as well as our general terms via e-mail. You can find the terms here at all times. The details about your recent orders can be found in your customer login.
This website uses Google Analytics to help analyze how users use the site. The tool uses "cookies," which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors' us of the webiste and to compile statistical reports on website activity for [enter company name].
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user.
For each visitor to our website, our web server automatically recognizes only the visitor's domain name and IP address for security purpose. We only collect our visitors' information, when the information is provided from the customer voluntarily, such as user registration ordering, and/or review submission. The information we collect is never shared with other organizations under any circumstance. This site might contain links to other sites. But Condomoutlet is not responsible for the privacy practices or the content of such Websites.
At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes. You can opt-out any time by logging in to your account and un-check your subscription.
Your personal data will be used to to:
- Provide you with the information, goods and services offered through our website, for billing and order fulfilment
- Provide you with the services and information offered through our website and which you request send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you do not object to being contacted for these purposes.
The website is owned by:
NG Partners AB
Box 19504
10432 Stockholm
Sweden
Company Registration nr: 5566957261
and the Data Controller is Jens Andersson. The Data Controller is responsible for and controls the processing of your personal data in accordance with the Data Protection Act 1998 (the "Act").
If you are concerned about your data, you have the right subject to the payment of a small fee (currently £10) to request access the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge.